Student Policies

Required Identification

  • Students must present a current, valid, physical picture ID at check-in. Forms of acceptable ID are below:
    • Iowa State University ID card (preferred)
    • Driver’s license
    • State issued identity card
    • Passport
    • Passport card
    • Military ID
    • National identification card
  • If a student does not have their Iowa State University ID card at check-in the student may also need to provide additional information such as University ID# or date of birth to verify identification.

Prohibited items:

  • Food
  • Drinks not in a closed container
  • Watches or fitness trackers of any kind
  • Recording devices
  • Wireless headphones
  • Removable media (e.g., flash drive, portable hard drive, etc.)

All non-medical electronic belongings must be completely powered off and stored out of view. The Test Center is not responsible for personal belongings.

Children are not allowed in any test center location and cannot be left unattended.

Stow all personal items under your desk. These must not be viewable while you are taking an assessment.

Smoking and vaping are prohibited in all test center locations.

Assessment Scheduling/Appointments

  • Assessment completion is by appointment only, except during finals week when assessment completion is first-come, first-served with limited scheduled appointments.
  • Students may check-in to their assessment up to 10 minutes before their scheduled assessment time.
  • Students who arrive to a testing location 10 minutes after their scheduled assessment time will need to reschedule their appointment to the next available time.
  • Please note that doors to testing locations lock 30 minutes prior to closing with no admittance after that time.
  • Students may only have one appointment per assessment unless they are taking a multiple attempt assessment.
  • Students with multiple attempt assessments should note the following:
    • You must make two separate appointments, one for each attempt
    • You must check-out of your first attempt and check-in for your second attempt
    • If a multiple attempt assessment allows limited notes, those notes will be collected at the end of each attempt (i.e., you cannot use the same set of notes for attempt 1 and attempt 2).
  • As soon as you are seated, you must login and begin your exam prior to using your scratch paper.  This assists the center with keeping appointments within their designated window.

Disruptive Conduct

Please be considerate to others and be mindful to keep noise and other distractions to a minimum. Students have an obligation to engage with others in a way that does not unreasonably disrupt the educational experiences of their fellow students. Conduct that unreasonably disrupts the ability for students to learn can be prohibited.

Disruptive conduct includes a single serious incident or persistent conduct that unreasonably interrupts, impedes, obstructs, and or interferes with the educational process.  Disruptive conduct may be physical and/or expressive in nature and may occur in person or in a virtual setting.  Examples may include but are not limited to:

  • Using technology, such a phones or computers, without permission
  • Creating loud or distracting noises either carelessly or with intent to disrupt
  • Performing non-protected malicious, harassing, or bullying speech or actions directed at staff or students
  • Demonstrating inappropriate physical contact or threats of inappropriate physical contact directed at staff or students
  • Refusing to comply with a request for appropriate conduct

If staff suspect a student of academic misconduct, students will be approached, informed of the conduct witnessed, and asked to discontinue the behavior. The interaction will be logged for the faculty overseeing the course.  If the behavior persists, the student may be dismissed from a test center location for a particular testing session or for a defined length of time in appropriate cases.  Center staff may also close a test center and ask all students to leave and/or call ISU Police in serious or emergency situations.

Violations of the Student Code of Conduct or any university or Test Center policy may be reported to the Office of Student Conduct, the instructor of the course, and/or other interested and relevant parties.

Test Center locations are monitored via cameras and screen capture and incidents can be recorded.