Online and Hybrid Course Proctoring

• Assessments are taken at a Testing Center location on the Iowa State University campus.
• This is not recommended for online students living outside of the City of Ames.
• Testing Center option can only be used with computer-based assessments through Canvas.
• The Testing Center does not proctor written exams. Faculty and instructors are responsible for arranging a time and location to proctor Ames-based students if using written exams.

• This software allows online students not living in the City of Ames to take the exam anywhere an internet connection is available.
• Automated proctoring is the primary type of virtual proctoring used. SmarterProctoring staff will review any potential misconduct from the exam session and forward information for further review.
• Students have the option to opt-out of using virtual proctoring.
• Additional restrictions and requirements can be found in our Virtual Proctoring Guidance document.
• This proctoring type is not recommended for written exams.

• A process facilitated through the ISU Testing Center whereby proctoring occurs in-person via another testing center or approved proctor. This could come at a fee for students depending on the location.
• (Pilot courses) This option is the alternative offered to students who opt-out of using virtual proctoring.
• This is the recommended type of proctoring for written exams.

• Assessments are arranged and facilitated by the faculty, instructor, or designee of the course.
• Testing Center staff does not have any involvement in this process.
• This type of proctoring is required for Ames-based students using written exams since the Testing Center does not proctor written exams.

Proctors approved by the Testing Center must abide by the following:

• Be professional, courteous, and unbiased
• Create an environment conducive to testing for the test taker
• Verify the identity of the test taker and ensure that the test taker is provided the correct test
• Keep all test taker and test information confidential
• Monitor the test taker for the entire testing session
• Be aware of and communicate to the test taker any test requirements or prohibitions (use of materials, types of materials, etc.)
• Take reasonable steps to deter and detect conduct that will materially and negatively affect a fair and secure testing experience
• Report any testing irregularities or infractions to the Testing Center immediately

(Pilot courses) The student will be provided options for pre-approved proctors through SmarterProctoring.  If a student cannot find a pre-approved proctor in the system, they can submit a request to have a proctor approved.

(All courses) Student must submit a proctor request to the testing center no later than 5 business days from the date their exam opens.  Proctors are generally approved provided they meet the following requirements:

1. The proctor must be a current employee at:
   • an accredited university/college testing center
   • a local/regional library system that clearly indicates they proctor exams on their website
   • a K-12 or other university administrator
   • an Iowa State Extension Office (except Story County)
   • a university extension office in any state
   • an adult learning center (e.g. Sylvan, Huntington, etc)
   • a military education/learning center or office
2. The proctor must have an email address associated with their place of employment.
3. Applications may be rejected with domains ending in @gmail.com, @yahoo.com, @hotmail.com, etc. unless it can be verified that the domain is used by the employee’s place of employment.
4. Assessments must be proctored at the address of the business or office of the proctor.
5. Proctor must be unbiased and able to monitor throughout the proctoring appointment.